Terms of service

Last updated: 2 August 2026

The service

UK Vehicle Audit ("we", "us") provides vehicle history reports for UK-registered vehicles, compiled from third-party data sources. A report is an information product: it reflects what the data sources held at the moment you ran the check.

What a report is, and isn't

Reports are provided for guidance. We take care to use reputable data, but we can't guarantee that every record is complete, current or free of errors, and a report is not a substitute for a physical inspection, a test drive, or checking the V5C logbook. The decision to buy a vehicle, and responsibility for that decision, stays with you.

Payments, credits and refunds

Checks are charged at the price shown before payment, processed by Stripe. If a registration returns no data at all, we add the fee back to your account as credit automatically. Because a report is delivered immediately and can't be returned, completed checks are generally non-refundable, but if something has clearly gone wrong, email us and we'll put it right.

Your account

You're responsible for keeping your login details private. We may suspend accounts used for scraping, resale of data without agreement, or anything unlawful.

Acceptable use

Reports may be used for your own purchase decisions or business operations (for example, checking stock as a dealer). Bulk harvesting of data through the service, or use for harassment or tracing individuals, is not permitted.

Liability

Nothing in these terms limits liability that can't be limited under UK law. Our total liability in connection with a check is limited to the price you paid for it.

Getting in touch

Questions about these terms: support@ukvehicleaudit.co.uk.